Home Energy Assistance Program

HEAP assistance is provided in the form of a credit on your utility bill for gas, electric, wood, or propane. Eligible applicants whose utilities are sub-metered or included in their rent will receive a check for the total amount they are eligible for. Credits are paid out directly to the utility companies, or wood and propane vendors. There are three ways by which you may obtain assistance:

• Emergency Utility Bill Assistance
• Non-Emergency Utility Bill Assistance
• Wood or Propane Purchase Assistance

​Homeowners or renters may qualify for utility assistance if they meet the following requirements:

• They reside in San Bernardino County
• Total gross monthly income falls within the guidelines listed on the website

For more information on requirements click HERE 

Apply for HEAP Utility Assistance via Email:

Apply for utility assistance via email by simply forwarding your contact information to utilityassistance@capsbc.org to begin the application process

(Email Address, First Name, Last Name)

Mail in Application Process: 

Clients may request a mailed application packet by calling (909) 723-1500 or 

e-mailing utilityassistance@capsbc.org 

Phone: 909.723.1500 

Fax: (909) 723-1609

Email: utilityassistance@capsbc.org

Hours: Monday- Friday 8:00 a.m. to 4:45 p.m.

If requested mail all documentation to:
ATTN: HEAP PROGRAM
696 S. Tippecanoe Ave,
San Bernardino, CA 92408-2607